2030: MOF to change ways of serving people and businesses in line with the Government's digital transformation roadmap

2030: MOF to change ways of serving people and businesses in line with the Government's digital transformation roadmap 11/08/2022 02:04:00 44

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As orientation to 2030, the Ministry of Finance changes the way of serving people and businesses in line with the Government's digital transformation roadmap, reducing costs, increasing production and business productivity, creating favorable condition and bringing satisfaction to businesses, helping people and businesses to further participate in activities with the Ministry of Finance in order to together create values, benefits, satisfaction, trust and social consensus.

At the Decision No. 1484/QD-BTC dated July 27, 2022 of the Minister of Finance promulgating the Ministry’s digital transformation plan to 2025 and orientation to 2030, the Ministry of Finance determined the goal of digital transformation associating with a sustainable, modern and integrated national finance, promoting growth, enhancing the economy resilience, ensuring macroeconomic stability and national financial security; Implementing reasonable incentive policies, improving fiscal space, creating favorable conditions for effective mobilization, allocation and use of financial resources, solving socio-economic development and environment problems in harmony with goals and tasks set forth in the Ten-year socio-economic development strategy from 2021 to 2030.

At the same time, the Ministry of Finance actively apply technological achievements of the 4.0 industry revolution, inherit the results of e-Government implementation to step by step realize the financial digital transformation, provide digital financial services, participate actively in development of digital government, digital economy and digital society. The Ministry shall basically by 2022 fulfill e-finance development criteria; by 2025 establish a modern, public and transparent digital financial platform based on big data and open financial data; by 2030 form a rich and modern digital financial ecosystem in all fields, ensuring effectiveness and information safety.

The Finance sector plays the roles of creating, connecting, sharing data and digitizing platforms to comprehensively meet the needs of the government, people, businesses and organizations on public financial transactions, digital information exploitation and utilization; Training and popularizing digital skills for civil servants and public employees to have access to digital knowledge and skills to participate in the digital transformation process.

At least 80% of administrative procedures to be completely processed online

By 2025, the Ministry of Finance will reduce, restructure, simplify, standardize and unify administrative procedures; provide new services on principles of ensuring service quality, reducing costs, increasing social labor productivity in a proactive and timely manner to meet the social needs. People and businesses can use digital services upon their personalization needs, throughout their lives, in a convenient way, online or in person, easily, simply, quickly, without paper, without presence if not required by law.

100% of administrative procedures qualified by law are provided in the form of online public service level 4.

100% of online public services are designed, redesigned to optimize the user experience, are pre-filled with as much as possible information and data previously provided by users under agreements or collected and shared in compliance with quality standards.

100% of transactions on the Public Service Portal and the Ministry of Finance's Electronic one-stop information system are authenticated electronically, except for services requiring mandatory presence as prescribed by law.

The Public Service Portal and the Ministry of Finance's Electronic one-stop information system are connected and shared with the National Public Service Portal. 100% of 3rd and 4th level online public services popular and relevant to many people and businesses are integrated into the National Public Service Portal.

At least 80% of administrative procedures are entirely processed online; The Ministry of Finance’s running information systems related to people and businesses are connected and inter-connected through integration and data sharing platform; Information of people and businesses has been digitized and stored in national databases without having to be re-provided.

At least 90% of people and businesses are satisfied with administrative procedures handling by the Ministry of Finance. 100% of the One-stop division is applying information technology to handle administrative procedures. 100% of enterprises, organizations and individuals subject to using invoices shall comply with regulations on e-invoices.

Fulfilling tasks assigned at the Decision No. 107/QD-BTC dated January 28, 2022 on the issuance of the Finance Ministry’s plan to implement the Decision No. 06/QD-TTg dated January 6, 2022 on approval of the Project on developing population data application, electronic identification and authentication serving for national digital transformation in 2022-2025 period and vision to 2030.

Accelerating implementation of the National Single Window, ASEAN Single Window in accordance with plan and roadmap as directed by the Government and the National Steering Committee on the ASEAN Single Window and the National Single Window and Trade Facilitation (Committee 1899).

Forming the State Budget and Accounting Information System No. 6 (VDBAS) targeting to real time connection, inter-connection and share among the Finance sector’s internal and external systems, technological innovation to serve exploitation needs of units inside and outside the financial industry.

Forming Vietnamese securities market monitoring system in order to collect and manage information related to subjects under management of the State Securities Commission such as public companies, securities companies, securities investment fund management companies...

The Ministry of Finance designs organizational model, operating method based on digital data and technology, creating working environment and facilities for cadres, civil servants and public employees to better perform their duties, easier connect and cooperate with each other, make timely decisions, issue better policies, optimize resources. Cadres, civil servants and public employees are trained and fostered skills in analyzing and exploiting data and digital technology, capable of development creating, leading digital transformation in each industry, field, and locality.

The Decision No. 1484/QD-BTC defines a number of basic criteria such as: The Ministry of Finance shall provide services 24/7, be ready to serve online upon people and businesses need; 100% of cadres, civil servants and public employees of the Finance sector are digitally identified in handling work according to the Government's general roadmap on electronic identification and authentication; 100% of the Finance’s essential applications are used and stored on cloud computing platform; 100% of information technology applications and services are connected to IPV6 internet; 100% of the Ministry’s direction, operation and internal management activities are carried out on overall and unified governance basis; 100% of documents exchanged among the Ministry’s units, between the ministry’s units and other state agencies are carried out in electronic form, digitally signed by specialized digital signatures, except confidential documents as required by law;

90% of working records at the Ministry of Finance are processed on network environment (except for working records subject to state secrets); 100% of the Ministry’s periodic reports (excluding confidential content) are updated and shared on the National Reporting Information System according to the Government's general roadmap, effectively serving for management, direction and administration activities; 100% records of cadres, civil servants and public employees are stored and managed in 7 electronic records forms; 100% of the finance’s internal units deploy internal accounting applications at their units and connect to serve for general settlement and accounting of the whole sector.

National financial database and specialized databases have been put into operation effectively. Artificial intelligence, intelligent analysis is applied in various basic fields including state budget, taxation, customs, treasury, securities, prices, etc… to optimize operations.

50% of Finance Ministry’s inspection activities are carried out through digital environment and the ministry’s information systems (except for confidential contents on the list of state secrets in the fields of finance, budget, inspection, etc… issued by the Prime Minister; on-site inspection activities due to inspection nature and contents).

100% of units under the Finance sector deploy information security in 4-layer model.

100% of information systems are monitored, secured according to levels, standards and technical specifications.

100% of information security staffs are trained, rehearsed for emergency response and troubleshooting.

100% of carders civil servants and public employees are raised awareness of information security.

100% of cadres, civil servants and public employees are trained, fostered on basic digital skills according to the Government’s general roadmap; 50% of cadres, civil servants and public employees are trained and fostered in skills in analysis, data mining and digital technology according to the Government’s general roadmap.

Widely mobilizing social participation

According to the Finance Ministry’s digital transformation plan, people, businesses and organizations can easily give comments to the Ministry’s activities, reflect social problems to state agencies and receive feedback on their participation and participating results. Enterprises can participate in providing public services or develop new and innovative services to facilitate access, utilization of the Finance Ministry’s public services. The Finance Ministry, people, businesses and organizations together participate in universalizing public services utilization in particular and digital transformation in general. Several basic indicators are as follows: 100% of units under the Ministry of Finance participate in opening data and providing open data for digital government, digital economy and digital society development. At least 50% of new public services of the Ministry of Finance are jointly provided by enterprises or non-state organizations. 100% of services on the Finance Ministry portal, Public service portal and one-stop electronic information system support people and businesses to conveniently and online interact in activities under the Ministry’s state management, services are provided on many different access instruments, including mobile devices.

Deployment solutions

The Ministry of Finance will organize propaganda and dissemination of contents and legal policies to raise people and society awareness of e-Government, digital government, digital transformation in general and Digital Finance Ministry in particular (through various forms such as on electronic portal, organizing specialized seminars and workshops with people and business disseminating knowledge and skills of digital transformation, or through many other social activities).

Reviewing, updating, amending, supplementing or proposing amendments and supplements to specialized legal documents in all fields under the Ministry of Finance's state management to develop the Digital Finance Ministry.

Reviewing and redesigning professional working processes, organizational structure of the Finance’s internal units, implementing effective information exchange mechanism among the Ministry’s units in conformity with digital transformation orientation, developing Digital Finance Ministry, building digital and digital transformation working environment for cadres, civil servants and public employees, thereby promulgating specific development strategies for each field to match with the Ministry’s digital transformation orientation.

Reviewing, updating, amending, supplementing and developing architectures, regulations, internal requirements, standards and technical specifications under the Ministry of Finance’s management on construction, development, management, operation and exploitation of information systems serving for development of the Digital Finance Ministry.

Reviewing, issuing policies and regulations to encourage people and businesses to provide and use digital financial services.

Developing and operating the Finance Ministry's communication network infrastructure stably, safely and smoothly, connecting 04 administrative levels from central to commune level on the basis of the Government's specialized data transmission network.

Deploying cloud computing to serve for IT applications at the Finance Ministry and General Departments (except for specific applications).

Converting from IPV4 to IPV6 for IT applications and services connected to internet as well as the Finance sector’s internal applications.

Deploying Financial Data Exchanging Platform (FDXP) to ensure connection of internal information systems and databases and connection to the National Data Exchanging Platform (NDXP).

Developing Security Operations Center (SOC) for Finance Ministry’s information systems, connecting to the network safety monitoring and operating support system serving for digital government and the network security system serving for digital government. For ministries and provinces, Security Operations Center can be a component of the Intelligent Operation Center (IOC), avoiding duplication and waste.

Developing platforms for mobile devices, ensuring the Finance’s necessary applications to be available for utilization and exploitation on Mobile App interface.

Developing electronic identification and authentication platform in compliance with the Government’s general guidance and in line with Finance Ministry’s digital transformation.

Building National Database on Finance, ensuring updating, connecting and sharing with national-scale databases at the Government’s requirements through the National Data Exchanging Platform (NDXP); sharing and integrating 10 specialized databases of ministries and branches with localities; opening the Ministry of Finance’s data as prescribed law; most of the master data is stored in machine-readable form and shared as application programming interface (API) services, further upgrading and completing the Finance Ministry’s specialized databases.

Maintaining, developing and expanding financial data services to serve the exploitation needs of ministries, branches and localities as well as people and businesses. The Finance Ministry’s data shall be under unified organization and decentralized management according to the Ministry’s management responsibility, data and databases are organized and stored to facilitate sharing for external agencies and units.

Focusing on implementing major issues serving for the Ministry of Finance's digital transformation in a synchronous, efficient and unified manner. Developing integrated public service system, electronic one-stop information system with specialized processing systems to provide digital services, connecting with Digital Government services monitoring and measuring system and other necessary country-scale systems; applying digital technology to personalize interface, improve user experience of public services, receive people and business’s comments upon building and using online public services.

Developing online public services based on people's needs; taking technological advantage to develop new digital services, eliminate unnecessary services. Strongly applying artificial intelligence technology in provision of services such as virtual assistants, automatic responding. Encouraging people to use online public services, reducing costs and time for people upon taking online administrative procedures.

Developing application programs serving for direction and administration of Ministry’s leaders at all levels, such as Report Information System, Document Management and Administration Program, etc…

Developing specialized applications and services for internal operation, connection and data exchanging with information systems of inside and outside ministries, branches and localities upon needed.

Strongly and effectively applying new digital technologies such as cloud computing, big data, mobility, internet of things (IoT), artificial intelligence (AI) ), block chain, social networks,... to save time and costs for development and operation of information systems; automate and optimize work processes in areas such as Securities, Reserves, Taxation, Customs, Treasury and applications for executive direction. Reviewing and updating regulations and requirements on network safety and security to fully implement the law provisions on network safety and security.

Ensuring information systems security (networks, servers, applications, data) by levels (classifying levels and deploying security measures to ensure information security thereof).

Ensuring information systems safety under a 4-layer model (consolidating on-site resources; organizing or hiring professional monitoring and protection forces; periodically checking and evaluating; connecting and sharing information with national network security monitoring system).

Periodically training and rehearsing for information safety emergency response and troubleshooting. Conducting training and in-depth coaching on network safety and security for IT cadres, civil servants and public employees; conducting basic trainings, raising awareness on network safety and security for cadres, civil servants and public employees of the Ministry of Finance.

Developing and implementing synchronously training plans for cadres, civil servants and public employees in charge of digital transformation management, digital government, digital economy and digital society development in line with directions, guidance of the Government, the Ministry of Information and Communications and actual implementation situation at the Ministry of Finance. Strengthening international cooperation and maximizing international supports in implementation of digital transformation.

(Thu Hang)

 

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